Endpoint Experience

See Every User Experience, Anywhere

The modern enterprise is evolving. What was once entirely within corporate control now extends beyond the corporate perimeter. Applications that were previously hosted on-premises are now SaaS-based or in the cloud. Your workforce is more distributed than ever, relying on a highly complex mix of Internet, mobile, and cloud services to access critical applications. Assuring employee productivity across your vast digital ecosystem requires a new paradigm that includes end-to-end visibility from every user endpoint to any web application over any network.

Cisco ThousandEyes Endpoint Experience gives IT real-time visibility into how apps, networks, and devices impact employee productivity across SaaS, cloud, VPN, and beyond. Diagnose issues fast and help ensure seamless digital experiences, no matter where users work.

Real-time Browser Monitoring... From Click to Cloud

Monitor live web app performance with real user data—from clicks to page loads to transaction waterfalls to network paths. With ThousandEyes Endpoint Agent, you get full visibility into SaaS, private application, and Wi-Fi issues, no matter where users are.

Monitor live web application performance from the user perspective using a browser plugin that enables real user monitoring

Visualize end-to-end Layer 3 network hops between users and SaaS and internal apps

Proactively Ensure Employee Experience

Keep productivity high by running synthetic tests on your critical services before issues arise. Visualize end-to-end Layer 3 paths between users and apps, and receive real-time alerts for network and service disruptions, so you can resolve problems quickly and keep teams moving.

Wi-Fi Visibility That Follows Your Workforce

Quickly detect and resolve wireless issues with insights into access, signal strength, and performance, wherever users work.

Understanding what WiFi users are connecting to and its signal quality, link speed, congestion and other performance factors

System Process Metrics

Provide IT with the power to troubleshoot faster with System Process Metrics, offering real-time visibility into CPU and memory usage at the application level. Quickly identify device-level issues and keep your workforce running at peak productivity.

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Monitor Every Call, Every Connection, In Real Time

Collaboration apps constantly shift how they connect users. ThousandEyes dynamically tests every session and user path to deliver real-time insights into call quality and performance, so IT can spot issues quickly and keep communication flowing.

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Visualize and Score SaaS Experience

Gain real-time and historical visibility into SaaS and web sessions, complete with experience scores and objective metrics. Compare performance against baselines to quickly spot issues and trends across your workforce.

See real-time and historical SaaS and web service session performance, including objective metrics and experience scores

Empower Help Desk Teams to Resolve Issues Faster

The user health dashboard provides support teams with a clear view into problem areas, no deep networking expertise required. With intuitive insights and a shared language across IT and infrastructure teams, issues are resolved or escalated quickly, boosting employee satisfaction and productivity.

A user health dashboard enables help desk workers to identify problem domains and close tickets quickly

Solve performance issues for hybrid workers

Monitor the use, connectivity, and performance of VPN clients and end-to-end network connections so your on-the-go and remote employees can use business-critical internal and SaaS apps.

Ensure Smooth SaaS Migration

The move to SaaS for critical business applications exposes enterprises to greater Internet and external dependency risk. Avoid productivity disruption by proactively monitoring the viability and success of SaaS application rollouts.

Support a Digitally Transformed Workforce

The modern workforce is increasingly remote and mobile, yet still demands a high level of performance for core apps and services. To support evolving worker needs and ensure productivity, enterprises need to deliver stellar user experiences.