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DORA & ITOps Best Practices; Plus BMO, Google Outages

Here’s what every ITOps team should know about the EU’s Digital Operational Resilience Act (DORA), plus insights on recent incidents and Internet outage trends.

By Mike Hicks | November 8, 2024 | 17 min read

The Internet Report

Exploring the World of Subsea Cables + AWS, ServiceNow Issues

Whether on subsea cables or in the cloud, an in-depth understanding of your data traffic routing is critical.

By Mike Hicks | September 6, 2024 | 13 min read

The Internet Report

Internet Report: Weekly Pulse

This week on the Internet, we officially saw the end of a two-week consecutive upward trend in global outages as the observed number dropped from 271 to 205, a 32% decrease when compared to the previous week. This trend was echoed domestically, where the number of observed…

By Mike Hicks | February 21, 2022 | 7 min read

Outage Analyses

Akamai Prolexic Routed Outage Analysis

Beginning at 4:20 AM UTC June 17 (9:20 PM PDT June 16), Akamai’s DDoS mitigation service, Prolexic Routed, experienced a service disruption that rendered some of its customers’ websites unreachable for varying lengths of time — some just minutes, others longer. At that …

By Mike Hicks | June 24, 2021 | 11 min read

The Internet Report

Ep. 41: Akamai Prolexic Outage Analysis + Takeaways

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined by ThousandEyes’ BGP expert, Kemal Sanjta, to review the June 17th outage of Prolexic Routed, a DDoS Mitigation Service operated by Akamai. According to …

By Angelique Medina | June 24, 2021 | 2 min read

The Internet Report

Ep. 38: DNS and BGP and DDoS Attacks—Oh, My!

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined by two guests today to cover a couple of recent service degradation incidents involving DNS providers. In part one of the show, Kemal Sanjta, ThousandEyes’…

By Angelique Medina | May 20, 2021 | 2 min read

Product Updates

Three Types of DDoS Attacks

Distributed Denial of Service (DDoS) attacks have been a popular topic of discussion in the past few months. We have seen a flurry of prominent DDoS attacks, such as the attacks on DNS root servers and the Dyn DNS outage, with widespread impact and the potential to disrupt…

By Archana Kesavan | November 15, 2016 | 9 min read

Internet and Cloud Intelligence Blog

DORA Calls for Tighter Monitoring of ICT Partners for Digital Ecosystem Operational Resilience

DORA mandates financial entities in the European Union to enhance digital resilience and monitor ICT third-party providers, mitigating systemic risks.

ThousandEyes Connected Devices: Extending Service Provider Visibility Into the Last-mile Network

At Mobile World Congress (MWC), ThousandEyes is announcing ThousandEyes Connected Devices, elevating service provider performance with enhanced visibility into the subscriber experience.

Configuration Mishaps Strike Again: Asana Outages & More News

Configuration mishaps played a role in many outages last year, and we’ve continued to see incidents like these in 2025. Unpack recent disruptions impacting Asana and others, and explore ways ITOps teams can guard against similar issues.

Traffic Insights: Changing the Game for NetOps

ThousandEyes is giving customers access to a private preview of Traffic Insights, an innovation that helps network teams understand network behavior and its impacts on end-user experience.

DORA Calls for Tighter Monitoring of ICT Partners for Digital Ecosystem Operational Resilience

DORA mandates financial entities in the European Union to enhance digital resilience and monitor ICT third-party providers, mitigating systemic risks.

ThousandEyes Connected Devices: Extending Service Provider Visibility Into the Last-mile Network

At Mobile World Congress (MWC), ThousandEyes is announcing ThousandEyes Connected Devices, elevating service provider performance with enhanced visibility into the subscriber experience.

Configuration Mishaps Strike Again: Asana Outages & More News

Configuration mishaps played a role in many outages last year, and we’ve continued to see incidents like these in 2025. Unpack recent disruptions impacting Asana and others, and explore ways ITOps teams can guard against similar issues.

Traffic Insights: Changing the Game for NetOps

ThousandEyes is giving customers access to a private preview of Traffic Insights, an innovation that helps network teams understand network behavior and its impacts on end-user experience.

DORA Calls for Tighter Monitoring of ICT Partners for Digital Ecosystem Operational Resilience

DORA mandates financial entities in the European Union to enhance digital resilience and monitor ICT third-party providers, mitigating systemic risks.

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