End-to-end Visibility Into Cisco Webex Meetings Connectivity That Impacts User Experience in Real-time
In today’s hybrid workforce environment, collaboration applications incorporating video conferencing and VoIP calling functionality are critical in promoting productivity—and their importance continues to grow as working habits continue to shift to a more distributed model. Today, employees can be located anywhere, and the Internet has become the connective tissue that can introduce performance issues between users and applications. As a result, IT needs to be able to monitor Webex environments and devices.
ThousandEyes Webex Agents for Extended, Bi-Directional Visibility
Cisco® ThousandEyes and Webex® are joining forces to combine bi-directional visibility and network monitoring into the Webex environment. ThousandEyes vantage points integrated into Webex data centers and with the Webex Control Hub give IT teams end-to-end visibility between user locations and Webex conferencing services, enabling rapid issue identification and troubleshooting to provide exceptional Webex user experiences.
See SaaS Connectivity and Application Performance From Front to Back
- Visualize forward and reverse network paths to isolate problem areas
- Monitor performance and remediate issues proactively before significant events like investor calls or webinars
- Simulate end-user experiences proactively using Real-time Transport Protocol (RTP) Stream tests with Cloud and Enterprise Agents
- Track key experience metrics like Mean Opinion Scores (MOS), latency, loss, Packet Delay Variation (PDV), discards, and more
ThousandEyes on Cisco RoomOS Devices
ThousandEyes Endpoint is embedded in Cisco RoomOS device firmware and can be activated via Webex Control Hub–offering unprecedented visibility into each device’s network path and empowering IT teams to proactively troubleshoot collaboration issues.
Gain Collaboration Insights at Scale
- Analyze key performance metrics like loss, latency, and jitter to reveal network bottlenecks.
- Monitor the health, connectivity status, and network performance for each Cisco RoomOS device directly in the Control Hub dashboard.
- Use ThousandEyes’ dynamic tests, scheduled tests, and instant tests to streamline network testing.
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Why ThousandEyes?
Identify RCA Quickly and Accurately
Rapidly identify and isolate fault domains of Webex issues, including the application, network or end-user environments of your distributed workforce
Test Ahead of Major Broadcast Events
Proactively verify the performance of the end-to-end Webex environment before broadcast events, such as town halls and board meetings
Deliver Exceptional Collaboration Experiences
Use as part of your everyday IT operations to provide exceptional collaboration experiences for your hybrid workforce
Deliver Hybrid Work With ThousandEyes Visibility for Webex