Internet Research Team
A team of Internet experts focused on understanding global Internet performance and outage events.
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Outage Analyses
Zoom Outage Analysis: April 16, 2025
On April 16, Zoom experienced an outage that impacted users globally. See how the outage unfolded in this analysis—more updates will be added as we have them.
Outage Analyses
The Top Internet Outages of 2024: Analyses and Takeaways
Explore some of 2024’s most notable Internet outages and application issues, along with key takeaways to help your ITOps team improve digital resilience in 2025.
Outage Analyses
Microsoft Outage Analysis: November 25, 2024
On November 25, 2024, ThousandEyes observed a prolonged outage impacting some Microsoft services, including Outlook Online. See how the outage unfolded in this analysis—more updates will be added as we have them.
Outage Analyses
Workday Outage Analysis: October 1, 2024
On October 1, ThousandEyes observed an outage impacting some users connecting to Workday. See how the outage unfolded in this analysis.
Outage Analyses
Salesforce Outage Analysis: October 1, 2024
On October 1st, ThousandEyes observed an outage impacting some Salesforce instances. See how the outage unfolded in this analysis.
Outage Analyses
Cloudflare Outage Analysis: September 16, 2024
On September 16, Cloudflare experienced a performance incident leading to reachability issues for some applications leveraging its CDN and Networking services. See how the outage unfolded in this analysis—more updates will be added as we have them.
Outage Analyses
Microsoft Outage Analysis: September 12, 2024
On September 12, ThousandEyes observed issues for some users attempting to reach Microsoft services. See how the outage unfolded in this analysis.
Outage Analyses
Google Outage Analysis: August 12, 2024
ThousandEyes can confirm that on August 12, high levels of traffic loss within Google’s network in the U.K. prevented some users from reaching various Google services.
Outage Analyses
LinkedIn Outage Analysis: August 5, 2024
The following analysis of the LinkedIn outage on August 5, 2024. See how the outage unfolded in this analysis—more updates will be added as we have them.