Ian Waters

We explore the Digital Operational Resilience Act (DORA), its expansion of financial resilience to include digital services, and ThousandEyes' role.

Business digitization has created risks that can result in user experience issues, reputational damage, and more without end-to-end network assurance.

The lure of greater network agility has many companies choosing to deploy SD-WANs despite its visibility challenges. To execute sound readiness audits, architecture planning, deployment, and operations, enterprises need one essential thing that they don’t have now—end-to-end…

In the past 18 months or so, a new enterprise reality has emerged. Businesses are coming to the undeniable realization that they need to adopt new infrastructure strategies if they are to remain viable in our highly competitive and increasingly digital world. Migrating …

Legacy monitoring tools fail to cover the breadth and depth of functionalities included in Microsoft 365, including voice, video, and real-time collaboration platforms. But with ThousandEyes, IT can make SaaS application performance monitoring and troubleshooting possible…

Watching organizations press forward in their quest to finally realize the promise of IoT and automation is nothing new. Large industrial companies—in mining, manufacturing, aerospace, and other fields—are pursuing automation to streamline staffing, improve worker safety,…

SaaS app architectures vary, even those from the same SaaS provider, and thus require slightly different monitoring approaches to prevent spikes in help desk costs. Yet, with hundreds or even thousands of remote workers, doing so demands a distinct solution to manage these…

As we move out of winter (at least in the UK), the days get longer and the spring starts to emerge, it gives us a chance to look forward to the summer and what the rest of 2021 has to offer. However, the last 12 months have been very different to any other period we experienced.…

Serving customers over digital channels has been a growing priority for financial institutions for many years, and the disruption of the COVID-19 pandemic and social distancing measures has only increased the importance of online services via website and mobile applications.…