Roberto Rosas

Senior Customer Support Engineer

Roberto Rosas is a Senior Customer Support Engineer who supports ThousandEyes' SWAT outage team. Roberto is an experienced network engineer with more than 16 years of industry experience troubleshooting and solving complex network environments, which include enterprise networks and Internet cloud applications.

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Outage Analyses

Google Outage Analysis: August 9, 2022

On August 9, 2022, widely-used Google services became unavailable to users around the world. The following is an analysis of the outage.

By Carlos Cervantes, Chris Villemez & Roberto Rosas | August 19, 2022 | 7 min read

Outage Analyses

AWS Outage Analysis: July 28, 2022

On July 28, 2022, Amazon Web Services (AWS) experienced a power failure that disrupted services located within Availability Zone 1 (AZ1) in the US-EAST-2 Region. The following is an analysis of the outage.

By Carlos Cervantes, Chris Villemez & Roberto Rosas | August 4, 2022 | 9 min read