June 8-12, 2025
Join ThousandEyes at Cisco Live 2025

The Internet Report

Ep. 45: The Facebook Outage, Explained

By Angelique Medina
| October 6, 2021 | 2 min read
Internet Report on Apple Podcasts Internet Report on Spotify Internet Report on SoundCloud

Summary

Today I’m joined by Gustavo Ramos, ThousandEyes Principal Network Engineer, and we’re going to unpack the Facebook outage that took place on Monday, October 4.


This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Today I’m joined by Gustavo Ramos, ThousandEyes Principal Network Engineer, and we’re going to unpack the Facebook outage that took place on Monday, October 4. Watch this week’s episode as we dive deeper into Facebook’s incident report, and also discuss the lessons to be learned from this outage, including: 

  • Why you should diversify networks with external services and providers
  • Why redundant DNS is a good idea
  • Why war room simulations are a must


Catch up on past episodes of The Internet Report here.

 Find us on:

Finally, don’t forget to leave a comment on Twitter, tagging @ThousandEyes and using the hashtag #TheInternetReport.

ThousandEyes-WFH-T-Shirt-Offer-Banner.png

related blogs

Blog Thumbnail: Troubleshooting Tips & Outages at Zoom, Spotify & More
The Internet Report
Troubleshooting Tips & Outages at Zoom, Spotify & More
On April 16, Zoom, Spotify, and SAP Concur all experienced service disruptions. Find out what happened and explore the key troubleshooting best practices that these incidents highlight.
By Mike Hicks | April 25, 2025 | 19 min read
Blog Thumbnail: Why Even 1% Packet Loss Can Impact User Experiences
The Internet Report
Why Even 1% Packet Loss Can Impact User Experiences
Even 1% packet loss can have significant impacts on customer experience. Explore what the research reveals and best practices for NetOps teams.
By Mike Hicks | April 11, 2025 | 6 min read
Blog Thumbnail: Understanding Service Disruptions at X, Workday & Mastercard
The Internet Report
Understanding Service Disruptions at X, Workday & Mastercard
Explore recent service disruptions at X, Workday, and Mastercard, uncovering key insights on digital triage, resilience, and incident response.
By Mike Hicks | March 21, 2025 | 15 min read