Legal Resources

Subscription Agreement

If you have a subscription to ThousandEyes's Services, the ThousandEyes Subscription Agreement ("Agreement") governs the parties' rights, responsibilities and obligations as it relates to the Service. Order Forms incorporate the Agreement.

Support Terms

ThousandEyes shall provide support for your ThousandEyes Service under the following terms:

Privacy and Trust

ThousandEyes's Service is designed with privacy and security in mind. We comply with the terms of the Master Data Protection Addendum found here:
A list of subprocessors currently authorized by ThousandEyes to process Customer Data and assist ThousandEyes in the provision of Services can be found here:
A description of our Services and how each Service collects and processes your personal data may be found here:
ThousandEyes recommends customers follow these guidelines to better protect their passwords and accounts:


ThousandEyes's Modern Slavery Act Transparency Statement and Anti-Corruption Compliance Policy can be found here:

Open Source

Certain Services include third-party code subject to open source licenses. If you would like additional information concerning specific open source licenses, please email, and provide your name, company, and the source code you are referencing in your request.