How Financial Institutions Can Deliver Seamless Customer Digital Engagements

Webinar Overview

Modern customer journeys for financial services start online, and these interactions have expanded into a diverse array of new digital services—from online banking, to mobile payment processing, to robo-advisors for wealth management, and beyond. Today’s financial institutions rely on digital channels to deliver content, launch new products, facilitate transactions, and exchange data with FinTechs.

The Internet is an essential piece of this digital experience, connecting customers with applications. These apps can sometimes require access to core financial systems, yet they’re frequently developed externally by vendors and delivered by way of the cloud or hosted in on-prem data centers. The complexity of this ecosystem can create visibility blind spots for even the most advanced IT organizations.

Join us for our upcoming webinar to see how ThousandEyes helps financial institutions proactively address issues before they impact their customers’ digital experience. You’ll learn how to:

• Monitor third-party services such as cloud and SaaS providers and ISPs involved in application delivery
• Help ensure app reachability and availability, including API dependencies that may impact transaction speeds
• Customize and integrate notifications into existing workflows for improved customer experiences 

Webinar attendees will catch a live demo on avoiding blind spots in the digital supply chain and leave more knowledgeable of solutions that prevent costly disruptions to financial services operations.