Troubleshooting Webex and Microsoft Teams with ThousandEyes

Webinar Overview

Over the past two years, many of us have needed to adapt to the realities of home or hybrid working, placing increased reliance on collaboration platforms, such as Microsoft Teams, WebEx, or Zoom to accomplish our daily activities.

IT teams have been asked to maintain smooth service delivery and optimal end-user experience despite such disruption, and as increasing volumes of traffic go through the public Internet, effective troubleshooting, and end to end visibility have become very important.

In this session, you will:

• Learn how to get a complete picture of end-to-end user experience for Webex & Microsoft Teams users
• Perform live troubleshooting using ThousandEyes to differentiate between problems due to UCaaS provider, secure web gateways (SWG), DNS providers, last-mile ISPs, and home WiFi networks