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Outage Analyses

Cloudflare Outage Analysis: September 16, 2024

By Internet Research Team
| September 16, 2024 | 2 min read

Summary

On September 16, Cloudflare experienced a performance incident leading to reachability issues for some applications leveraging its CDN and Networking services. See how the outage unfolded in this analysis—more updates will be added as we have them.


ThousandEyes actively monitors the reachability and performance of thousands of services and networks across the global Internet, which we use to analyze outages and other incidents. The following analysis of the Cloudflare outage on September 16, 2024, is based on our extensive monitoring, as well as ThousandEyes’ global outage detection service, Internet Insights. See how the outage unfolded in this analysis—more updates will be added as we have them.


Outage Analysis

Beginning at approximately 4:05 UTC on September 16, Cloudflare experienced a performance incident leading to reachability issues for some applications leveraging its CDN and Networking services. Applications impacted include Zoom and HubSpot. The incident lasted approximately 2 hours before resolving at approximately 6:00 UTC. 

Screenshot of ThousandEyes showing multiple applications impacted
Figure 1. Cloudflare service disruptions impact reachability of Zoom, RingCentral, and other applications

Explore the outage with this interactive snapshot (no login required).

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