Many people think of BGP as something that only your most senior network engineers need to worry about, but the truth is BGP changes can have a direct impact on your customers’ user experience and even their ability to access your site.
During my career I’ve seen all kinds of network performance problems: packet loss, latency, TCP issues, you name it. There are a lot of tools that can be used to track down these problems when they impact traditional enterprise applications. However, it’s always been very…
By now a lot of you have probably read about the Time Warner Cable (TWC) outage on August 27th. Yesterday morning I was greeted with a slew of alarms, names that wouldn’t resolve, websites that wouldn’t load and home office employees without any Internet access. It hadn’t…