Measure and Monitor Home Internet Performance
Mobile, device, and router agents deliver advanced two-step speed testing from the home through an extensive global network of testing servers, helping you to better analyze and verify connectivity services. Troubleshoot Internet speeds and gain real-time insights to optimize network performance and more.
Isolate Issues Impacting Internet Speed
- Measure and analyze connectivity services faster: Determine a connection’s inbound/outbound bandwidth by testing how quickly it can download/upload data.
- Leverage industry leading test categories: Gain access to tests across 12 categories, including Quality of Service (speed, latency, jitter), Quality of Experience (video streaming, gaming, CDN), and more.
- Help prevent in-home performance issues: Evaluate in-home performance with advanced two-step speed testing that verifies Internet speeds, assesses Wi-Fi performance, and identifies limitations of in-home devices.
- Personalize testing experiences: Leverage built-in templates optimized for both mobile and desktop to personalize the testing experience.
Optimize Wi-Fi Performance
- Measure in-home Wi-Fi performance: Measure Wi-Fi performance from any device in any location within the home, either through a web browser or by using a dedicated mobile app.
- Tune and optimize connectivity across the home: Test how Wi-Fi performance changes around the home to select the ideal placement for a router or Wi-Fi mesh during install.
- Resolve issues faster: Enable self-service troubleshooting of home Wi-Fi, and better understand Wi-Fi performance and resolve problems without having to contact care agents.
Macro-level Insights for Service Providers
- Accelerate operations and troubleshooting: Leverage insights based on a global network of data and analytics to better understand the speed and quality of network performance, coverage, and availability.
- Reduce blind spots: Avoid costly in-person testing with advanced maps and powerful visualizations that show whether or not a network provides adequate service.
- Proactively identify areas for capacity expansion: Help empower teams with the information they need to pinpoint areas of opportunity and proactively improve connectivity.
Internet Speed Testing and Insights for Customers and Agents
Cisco Real Speed enables you to evaluate in-home performance with advanced two-step speed testing that verifies Internet speeds being delivered, assess Wi-Fi performance throughout the home, and identify any limitations of in-home devices.
Seamless Troubleshooting for Customers
End users can see real-time network insights through consumer-facing applications, powered by Real Speed tests using the Instant Test API.
Reduce Inbound Call Volume
Self-service options within ISP apps can help reduce call volume by allowing customers to resolve common Wi-Fi issues on their own.
Test From Support or CRM Workflows
Automatically trigger Real Speed tests directly from customer support or CRM workflows for faster, more accurate troubleshooting.
Discover More About Connected Devices
Connected Devices
Assure last-mile visibility and performance for Wi-Fi and broadband-delivered digital experiences.
Deliver the Internet speeds your customers expect with Cisco Real Speed