Optimize Broadband Services and Subscriber Experiences
Empowering service providers to create new levels of performance intelligence to assure consistent subscriber experiences, improve customer satisfaction, and reduce churn.
Enterprise & Digital Providers
Utilize Real-time Data and Enhance Connectivity
Enhance the performance, availability, and quality of experience of your network, Wi-Fi, or digital service.
Internet Service Providers
Plan, Optimize, and Promote Your Network
Benchmark your performance, plan network expansion to meet broadband requirements, and promote superior capabilities.
Mobile Providers
Solutions for Every Stage of the Network Lifecycle
Boost network planning with QoS and QoE benchmarks. Showcase performance wins for a competitive edge.
Government Regulators
Optimize National Internet Performance
Make informed policy and spending decisions, advocate for broadband funding, and determine spectrum allocation.
ThousandEyes Assurance Platform
Gain access to data from billions of interactions across millions of devices worldwide, offering advanced analytics for network Quality of Service (QoS) and Quality of Experience (QoE).
- Help reduce costs across the subscriber lifecycle: Gain insights into key metrics and performance with intelligent insights that can help minimize performance issues and help reduce call volumes and truck rolls.
- Gain access to a 360-degree subscriber profile: Correlate customer metadata with Real Speed testing data to create a broader view of the customer experience across services.
- Help boost productivity of subscriber-facing agents: Enable agents to visualize QoE KPIs with detailed information and help identify pain points that impact subscriber margins and spend.
- Part of the Cisco Agile Services Networking portfolio: Get last-mile subscriber and network insights to understand the impact of network events alongside insights gathered across the service provider portfolio.
Cisco Real Speed Testing
Access advanced two-step speed testing from the home through an extensive global network of testing servers, helping you to better analyze and verify connectivity services.
- Measure and analyze connectivity services: Determine inbound/outbound bandwidth by testing how quickly it can download/upload data.
- Access an industry-leading suite of tests: Leverage tests across 12 categories, including Quality of Service (speed, latency, jitter, DNS), Quality of Experience (video streaming, gaming, CDN, social media), and more.
- Help prevent in-home performance issues with two-step speed testing: Evaluate in-home performance with testing that verifies Internet speeds, assesses Wi-Fi performance, and identifies limitations of in-home devices.
- Personalize testing experiences: Access built-in templates optimized for both mobile and desktop to improve engagement.
Cisco Real Speed Insights
Gain real-time insights into global broadband and mobile performance through data from millions of daily tests, alongside the extensive global network of Internet performance measurements within the ThousandEyes platform.
- Accelerate operations and troubleshooting: Leverage insights based on a global network of data and analytics to better understand the speed and quality of network performance, coverage, availability, and more.
- Reduce blind spots: Help reduce costly in-person testing with advanced maps and powerful visualizations that show whether or not a network provides adequate service.
- Help resolve issues faster: Enable self-service troubleshooting of home Wi-Fi to help resolve problems without having to contact care agents.
- Proactively identify areas for capacity expansion: Help empower teams with the information they need to pinpoint areas of opportunity and proactively improve connectivity.
Fixed and Mobile Insights
Optimize fixed and mobile networks using real-time insights on performance, coverage, and signal measurements to enhance digital experience quality and availability.
- Utilize the Cisco Real Speed mobile SDK: Access robust network performance testing and integrate directly into your own applications to enable enhanced personalization.
- Make faster data-driven decisions: Better understand and identify the areas that need improvement with crowdsourced measurements collected on streets, in vehicles, at home, at work, and more.
- See, assess, and optimize fixed and mobile experiences: Help improve connectivity and experiences with customizable network coverage maps and geographic data.
- Prioritize network improvements where they matter most: Identify capacity growth opportunities and prioritize optimization and marketing efforts by coverage, demand, and benchmarks.
Optimize ISP Performance With Connected Devices
Demo
Troubleshooting Last-mile Network Performance With Connected Devices
In this demo, we’ll look at how service providers can quickly troubleshoot and resolve customer issues.
Regulator Solutions
Empowering Regulators With Advanced Broadband Insights
Regulatory authorities are responsible for ensuring that ISPs deliver dependable and high-quality Internet services to consumers. To uphold these standards and protect consumers, regulators need relevant data.
Connected Devices: Empowering Regulators With Critical Broadband Insights
Discover More About Connected Devices
Cisco Real Speed
Advanced two-step speed testing and diagnostics for users and service providers.
See every network, so you can help assure every experience.