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Connected Devices: Extending Service Provider Visibility Into the Last-mile Network

Customer Story | Consumer Home Networks

How Virgin Media O2 Enhances Customer Experience With ThousandEyes

Consumer Home Networks    02:31
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Virgin Media O2 serves six million customers in the U.K., providing essential telecommunication services that enhance work, entertainment, and mobile experiences. As the ISP market evolves with increasing competition and similar network offerings, Virgin Media O2 focuses on delivering not only speed but also reliability, availability, and, most importantly, a positive customer experience.

To help ensure quality customer experiences and enhance network operations, Virgin Media O2 uses ThousandEyes Connected Devices to gain real-time insights into in-home, last-mile, and overall network performance. Watch the video to learn how Virgin Media O2 is redefining customer connectivity and satisfaction through cutting-edge technology.

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