Complex Digital Transformations Need a Simple and Unified IT Ops Approach
Digital transformation projects, regardless of form, aim to achieve a key business outcome: delivering exceptional user experiences for customers, employees, and partners. Initiatives like supporting remote workers, optimizing SD-WAN architectures, and adopting SaaS solutions present significant challenges for IT teams. These challenges arise from the growing external dependencies within the modern enterprise ecosystem, much of which lies beyond your ownership or control.
ThousandEyes offers a comprehensive Assurance platform to visualize and understand the underlying dependencies in the digital supply chain affecting end-user experiences. Proactive and detailed insights provide the intelligence needed to address complex digital delivery challenges and unify infrastructure, service, and operations teams through a common operating language. This level of collaboration ensures an ongoing focus on the most critical outcome—enhancing digital experiences for your users.
Remote Workforce
Remote-first work has become a strategic IT initiative for enterprises globally. Creating a digitally connected workplace while maintaining productivity is challenging, as it relies on the seamless performance of critical applications and collaboration tools. Whether on-site or remote, employees need reliable access. IT teams must ensure exceptional digital experiences by gaining visibility into everything from Wi-Fi and LAN performance to broadband ISP and SaaS application performance.
ThousandEyes Endpoint Experience gives IT and end-user support teams deep and detailed end-to-end visibility from the user’s device and local environment, across last mile and transit networks, to the applications and services needed to collaborate effectively with colleagues and optimize productivity. Along with comprehensive device-level, Wi-Fi and LAN metrics, capabilities such as real-time browser session monitoring, dynamic tests for collaboration, and monitoring of VPN and cloud security proxies deliver the accurate and timely views that IT teams need to optimize digital experiences for every employee.
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SaaS Applications
SaaS-based tools have transformed business operations but challenge IT teams to maintain consistent performance for critical applications. Troubleshooting performance issues or outages is tough, with minimal support from SaaS providers, and traditional monitoring methods based on code injection fall short due to lack of control over the infrastructure or the application itself.
ThousandEyes solves this through powerful visibility into the availability and performance of the SaaS applications your employees use. Comprehensive application synthetics provide granular detail into SaaS performance from vantage points located either inside or outside your enterprise, including within SaaS provider data centers, to deliver pinpoint accuracy based on your business’s most common usage scenarios. ThousandEyes app synthetics also automatically generate network telemetry that allows you to quickly correlate the data into precise and actionable results that reduce time spent troubleshooting and maximize uptime.
Internal Applications
The transition to service-oriented architectures and cloud infrastructures creates visibility gaps for SRE and DevOps teams. Bridge these gaps by combining traditional monitoring with insights from ThousandEyes to understand network impacts on application performance. Use real-user and synthetic monitoring to preemptively address bottlenecks. Implement infrastructure as code with Terraform and automate resolutions with event-driven Ansible to ensure seamless user experiences.
Enterprise WAN
The enterprise WAN is increasingly critical and complex. While some use traditional WAN technologies like MPLS, modern WANs such as SASE and SD-WAN rely on external Internet and cloud networks that you neither own nor control. Cloud services like CDNs and global load balancers, designed to speed up applications, only add complexity. To gain control over your digital delivery chain, comprehensive visibility into all networks and services is crucial. To help you overcome these critical blind spots, ThousandEyes offers innovations such as Traffic Insights, Cloud Insights, and Cisco-integrated vantage points to provide deep insights into user experiences across any application and network.
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Internet Health
Modern enterprises depend on Internet-based, business-critical services, including cloud providers, ISPs, CDNs, SaaS, UCaaS, VPNs, and SECaaS providers. These services operate over the Internet, exposing them to performance fluctuations due to Internet outages or routing issues. Businesses that rely on these Internet-connected services need to monitor Internet health closely to proactively manage potential impacts on their operations, employees, and customers.
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Why ThousandEyes?
One Common Operating Language
ThousandEyes unifies visibility into networks, apps and services using a common operating language on a single platform that enhances collaboration across IT teams and with external providers.
Global Vantage Points
Gain comprehensive and proactive visibility for any user, anywhere, every time. Deploy Endpoint Agents for remote users, VPNs, and SaaS applications; utilize Enterprise Agents for flexible deployment; and leverage Cloud Agents and Internet Insights™ for a broader view of Internet health.
Complete Visibility
ThousandEyes gives you visibility into the cloud and across the Internet. Path visualization and BGP visibility pinpoint where problems occur, whether at the endpoint, local network, WAN, ISP, public cloud, data center or in Internet routing.
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Network & Application Synthetics
Deliver on the Promise of Cloud and Digital Transformation